Nature as our greatest Muse

What you can expect from our Custom Jewelry Design Process


01

A Breath of Inspiration

It all starts with a conversation. Whether you visit with us in person or connect virtually, we’ll explore your vision together. This initial consultation is where we discover the inspiration behind your piece — a meaningful moment, a beloved gemstone, or simply the desire for something truly unique.

02

Stone & Sketch

Once we’ve captured the essence of your vision, we move to gemstone selection. Whether sourcing the perfect stone or repurposing gems from an existing piece with sentimental value, each stone is chosen with care. A 2D sketch brings the design to life on paper, giving you a first glimpse of your future piece.

03

CAD

Once your sketch is approved, it is brought to life as a precise 3D model using Gematrix software. This stage allows you to explore your design from every angle before casting, with photorealistic rendering that reflects how the finished piece will look.

04

Cast, Set & Hand Finish

The final stage is where the magic happens. Using the ancient lost-wax casting technique, your design is brought into physical form in precious metal. Each gemstone is then carefully set by hand, and every surface is meticulously finished

Develop your Design Vision with Sasha

Let’s begin with a conversation about the piece you’ve always imagined.

Enjoying the coastal breeze along the Caribbean Waters- Each piece is conceived as an object of Art

Distinctive inspired accents from the Beauty of the Sea- Swaying Golden Coral lined with Aqua Blue Apatite gemstones, bubbles of natural diamonds & deep, teal blue Cavensite

18K

FAQ

Below are a few of the most common questions about custom jewelry design.

How long does the jewelry process take?

We want your jewelry consultation to be an enjoyable design experience — from beginning to finish. We take pride in guiding each client through every step of the process. Our timeline for creating a custom piece varies depending on complexity. Most pieces take 6–10 weeks from initial consultation to delivery. If a longer timeline is needed — for example, pieces that require mechanical movement or intricate clasps — we will let you know during your consultation.

What metals do you work with?

We work with a curated selection of precious metals including 18K & 14K yellow, white, and rose gold, platinum, and sterling silver. Each metal is chosen for its quality, durability, and suitability for your design.

Can you use my existing gold & gemstones?

Redesigning a sentimental piece is a wonderful way to give it new life. Before we commit to resetting, we will check your gemstones for quality to ensure they are suitable for the new design. As for metal, we can incorporate a small amount of your original gold, however we prefer to use recycled fresh gold for better quality castings. We’ll walk you through all of this during your consultation.

Can you source specific gemstones for my piece?

Yes. As a gemologist, we source our gem rough or faceted stones from trusted suppliers worldwide, with an eye for quality and depending on the stone, origin as well. We love working with color — it’s at the heart of every design. If you have questions about ethical sourcing, we’re always happy to talk through where our stones come from and why we chose them.

What payment methods do you accept?

We accept Credit Card (Visa and American Express), Apple Pay, Cash, and Affirm. Affirm allows you to split your purchase into easy monthly payments — select it at checkout or ask us about it during your consultation.

How do you handle repairs?

We provide repairs and resizing for pieces originally crafted in our studio. Contact us to discuss your piece and we’ll let you know the best path forward.

Do you require a deposit?

Yes. After your design consultation, we’ll provide a sketch along with a quote for your custom piece. Before we begin, we require a 50% deposit. While a complete change in design direction is rare, if a new concept is needed after the process has begun, an additional $600 CAD fee will apply.

Curious About Gemstones & the Design Process?

There are so many wonderful details that go into creating a custom piece — Explore our Jewelry Insights for a deeper look at the world of gemstones, some of our clients inspirational Jewelry design stories and a our guide to selecting the perfect metal.